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Frequently Asked Questions

Metropolis Healthcare
Contact: Kenya+254 730 490000, Ghana +233 543028001, Zambia +260 211253293, Uganda +256 741000044, Tanzania +255 2221 50022

Tanzania | Zambia | Kenya | Uganda | Ghana | Mauritius | India


Yes our laboratory is accredited by the NABL (National Accreditation Board of Testing and Calibration of Laboratories) Africa & College of American Pathologists (CAP). This accreditation process is carried out every 2 years for NABL & annually for CAP with periodic internal audits carried out twice in a year. All our aforementioned tests are accredited by NABL & CAP.

TruHealth is an expert and comprehensive inner health wellness by Metropolis. It helps you monitor and maintain your inner health parameters better, so that you are ready to achieve your dreams, always.Metropolis TruHealth – Because Health is Everything.

Reports will be delivered on your registered email id with a TAT (Turnaround time) of 24 hours.

We will deliver reports on your email id, check the email received from Metropolis Africa. You can also download it by signing in to your profile in our website or in TruHealth App

You can select the best health package suited to you based on your gender, age and lifestyle.
Here is the link: https://www.metropolisafrica.com/health-packages

Additional Home Visit and Safety charges will be applicable for all test and Health packages.

We collect samples from home between 7 AM to 11 PM in all major cities. Timings may vary, please check through customer care.

Doctor’s prescription is not required if you avail any wellness package. For any illness test, prescription might be required.